The booking will take place upon receipt of the signed contract and the bank transfer equal to the requested amount (50% at the time of booking, 50% within 40 days of the departure date).

Cancellation by the customer can only and exclusively occur via email and is to be considered valid only if there is written confirmation.

In case of withdrawal from the contract by the traveler before departure, for any reason, even unforeseen and unexpected, a penalty will be charged. The amount of penalties is quantified as follows:

• from the day after booking up to 60 days no penalty, no refund, 100% paid voucher valid for 6 months from the departure date of the trip.
• from 59 to 40 days before departure 100% penalty, no refund of the deposit, no voucher.
• from 39 to 0 days before departure 100% penalty of the entire fee, no refund, no voucher.

In case of withdrawal, the organizer will retain 10% of the value of the entire fee, if less than €50.00 it will retain the value of €50.00 for management costs.